Getting Started as a Student

Table of contents


Overview

This guide walks you through your first steps in FeedForward: using your join link, activating your account, and navigating the platform. By the end, you'll be ready to submit your first assignment draft.

How You Get Access

FeedForward doesn't send emails β€” your instructor shares a personal join link with you directly, usually through:

  • An LMS announcement (Blackboard, Canvas, etc.)
  • A unit email from your instructor
  • A message posted in your course's usual channel

The link looks something like:

https://feedforward.university.edu/join/a7f3-9k2m-x81q

Course: Introduction to Academic Writing (ENGL101)
Instructor: Dr. Jane Smith

Opening the link takes you to a page where you set a password and activate your account β€” that's it.

Important Notes

If you haven't received a join link, check your LMS announcements and unit email first, then ask your instructor. The link comes from them, not from FeedForward.
  • Time Limit: Join links typically expire after 14 days
  • Personal: Your link is tied to you β€” don't share it with classmates
  • One Account: If you already have a FeedForward account, the link simply adds the new course

Activating Your Account

First-Time Users

If you don't have a FeedForward account:

  1. Open your join link
  2. You'll see the activation page:
Activate Your FeedForward Account
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Joining: Introduction to Academic Writing (ENGL101)
Instructor: Dr. Jane Smith

Your Details:
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚ Name: Sarah Johnson             β”‚
β”‚ Email: sjohnson@university.edu  β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

Set Your Password:
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚ Password: β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’            β”‚
β”‚ Confirm: β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’             β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

β˜‘ I accept the Terms of Service
β˜‘ I accept the Privacy Policy

[Activate Account & Join Course]

Password Requirements

Create a strong password that meets these criteria:

  • βœ… At least 12 characters long
  • βœ… Contains uppercase letters (A-Z)
  • βœ… Contains lowercase letters (a-z)
  • βœ… Contains numbers (0-9)
  • βœ… Contains special characters (!@#$%^&*)
  • ❌ Not a common password
  • ❌ Not your name or email
**Good Password Example**: `Autumn2024!Learn&Grow`
> **Password Tips**:
- Use a passphrase with multiple words
- Include numbers and symbols
- Make it memorable but unique
- Consider using a password manager

Terms and Privacy

Before activating your account, you must accept:

  1. Terms of Service - Rules for using the platform - Academic integrity requirements - Acceptable use policies

  2. Privacy Policy - How your data is handled - Your rights regarding your work - Data retention policies

Your submitted drafts are retained so you and your instructor can track your progress across versions. You can hide any draft from your own view. See the full [Privacy Policy](/legal/privacy-policy) for details.

Joining Your Course

Automatic Enrollment

After activating your account:

  1. Automatic Course Addition - You're immediately enrolled - See confirmation message - Redirected to course page

  2. Confirmation Screen:

Success!
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

βœ… Account activated successfully
βœ… Joined: Introduction to Academic Writing
βœ… Instructor: Dr. Jane Smith

[Go to Course] [View Dashboard]

Existing Users

If you already have an account:

  1. Open your join link
  2. Log in with existing credentials
  3. Automatically joined to new course
  4. See course in your dashboard

Your First Login

Accessing FeedForward

After account activation:

  1. Bookmark the URL: https://feedforward.university.edu
  2. Log in with: - Your university email address - Password you created

Login Troubleshooting

Common issues and solutions:

Forgot Password? 1. Click "Forgot Password" link 2. Enter your email address 3. Follow the reset instructions 4. Create new password

Account Locked? - Too many failed attempts (5) - Wait 30 minutes or contact support - Check CAPS LOCK key

Email Not Recognized? - Verify correct email address - Check if you used alternate email - Ask your instructor for a new join link

Dashboard Overview

Your home screen after login:

Welcome, Sarah!
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

πŸ“š My Courses (1)
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚ ENGL101 - Introduction to Academic      β”‚
β”‚ Writing                                 β”‚
β”‚ Dr. Jane Smith                          β”‚
β”‚ 3 assignments available                 β”‚
β”‚                                         β”‚
β”‚ [Enter Course]                          β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

πŸ“Š Quick Stats
β€’ Assignments Due: 1 (in 5 days)
β€’ Drafts Submitted: 0
β€’ Feedback Available: 0

Understanding the menu:

Top Navigation Bar:
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚ 🏠 Dashboard  πŸ“š Courses  πŸ‘€ Profile  β”‚
β”‚                                        β”‚
β”‚                       ❓ Logout       β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
  • Dashboard - Your home page
  • Courses - All enrolled courses
  • Profile - Account settings
  • Question (❓) - Help/Support
  • Logout - Sign out securely

Course Page Layout

Inside a course:

ENGL101 - Introduction to Academic Writing
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

πŸ“‹ Assignments        πŸ“Š My Progress
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”  β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚ β€’ Essay 1       β”‚  β”‚ Submissions: 0  β”‚
β”‚   Due: Oct 15   β”‚  β”‚ Progress: --    β”‚
β”‚   Status: Open  β”‚  β”‚                 β”‚
β”‚                 β”‚  β”‚ [View Details]  β”‚
β”‚ β€’ Essay 2       β”‚  β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
β”‚   Due: Nov 1    β”‚
β”‚   Status: Open  β”‚  πŸ“’ Announcements
β”‚                 β”‚  β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚ β€’ Research Paperβ”‚  β”‚ Welcome to      β”‚
β”‚   Due: Dec 1    β”‚  β”‚ ENGL101!        β”‚
β”‚   Status: Lockedβ”‚  β”‚                 β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜  β”‚ Posted: Sept 1   β”‚
                     β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

Profile Setup

Completing Your Profile

Navigate to Profile to add information:

  1. Click Profile in top navigation
  2. Add optional information: - Preferred name - Student ID (if required) - Time zone

Staying Up to Date

FeedForward doesn't send emails, so build a quick habit instead:

Your Check-In Routine:
  βœ“ Open your dashboard a couple of times a week
  βœ“ After submitting, check the assignment page β€”
    status shows "Processing" until feedback is released
  βœ“ Skim course announcements for new assignments
  βœ“ Note due dates in your own calendar

Accessibility Options

Customize for your needs:

  • Font Size: Normal / Large / Extra Large
  • High Contrast: Enable for better visibility
  • Screen Reader: Optimized mode available
  • Keyboard Navigation: Full support

Understanding Assignments

Assignment List View

How assignments appear:

Available Assignments:
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

πŸ“ Essay 1: Personal Narrative
β”œβ”€β”€ Status: Open for submissions
β”œβ”€β”€ Due: October 15, 2024 (5 days)
β”œβ”€β”€ Drafts: 0/3 submitted
β”œβ”€β”€ File Types: PDF, DOCX, TXT
β”œβ”€β”€ Max Size: 10MB
└── [View Details] [Submit Draft]

πŸ“ Essay 2: Argumentative Essay
β”œβ”€β”€ Status: Opens October 16
β”œβ”€β”€ Due: November 1, 2024
β”œβ”€β”€ Drafts: Not started
└── [View Details - Available Soon]

πŸ”’ Research Paper
β”œβ”€β”€ Status: Locked
β”œβ”€β”€ Unlocks after Essay 2
└── [Requirements Not Met]

Assignment Details Page

What you'll see for each assignment:

  1. Instructions Section - Full assignment description - Requirements and guidelines - Rubric preview - Resources and links

  2. Submission Status - Current draft number - Remaining attempts - Submission history - Feedback status

  3. Important Dates - Open date - Due date - Late submission policy - Final deadline

Your First Submission

Pre-Submission Checklist

Before submitting your first draft:

  • [ ] Read assignment instructions completely
  • [ ] Review the rubric criteria
  • [ ] Check file format requirements
  • [ ] Verify word count limits
  • [ ] Save a backup copy
  • [ ] Proofread your work

Ready to Submit?

When you're ready:

  1. Navigate to the assignment
  2. Click "Submit Draft"
  3. Follow the submission process (Detailed in Submitting Work guide)

Getting Help

Help Resources

Where to find assistance:

  1. In-Platform Help - Click ❓ icon - Search help articles - Video tutorials - FAQs

  2. Instructor Support - Office hours - Email contact - Course announcements - Discussion forums

  3. Technical Support - support@university.edu - Help desk: (555) 123-4567 - Live chat: M-F 8am-5pm

Common Questions

Q: Can I change my email address? A: Contact support to update your email address.

Q: What browsers work best? A: Chrome, Firefox, Safari, and Edge (latest versions).

Q: Can I use my phone/tablet? A: Yes, FeedForward is mobile-responsive.

Q: How do I know when feedback is ready? A: Check the assignment page. The status shows "Processing" while feedback is being prepared, and your feedback appears there as soon as your instructor releases it. FeedForward doesn't send email notifications.

Tips for Success

Platform Best Practices

  1. Check Regularly - Log in at least twice per week - Check assignment pages after submitting - Monitor due dates - Read announcements

  2. Stay Organized - Use calendar for due dates - Keep drafts organized locally - Track feedback received - Note improvement areas

  3. Engage Early - Don't wait until deadline - Submit first drafts early - Use all draft attempts - Apply feedback promptly

Security Reminders

Keep your account secure:

  • πŸ”’ Never share your password or join link
  • πŸ”’ Log out on shared computers
  • πŸ”’ Use unique password for FeedForward
  • πŸ”’ Report suspicious activity
  • πŸ”’ Keep email address current

Next Steps

Now that you're set up:

  1. Explore your first assignment
  2. Read the Submission Guide
  3. Prepare your first draft
  4. Submit when ready

Make checking the assignment page part of your routine β€” that's where you'll see the status change and your feedback appear.
Remember: Everyone starts somewhere. Your first draft doesn't need to be perfectβ€”that's what the feedback and revision process is for!